In these Terms and Conditions, the following terms shall have the following meanings:
1.1. “NetLink Trust” shall mean NetLink Management Pte. Ltd. (as Trustee of NetLink Trust).
1.2. “Plans” shall mean the Plant Route Plan(s) with the layout information of NetLink Trust outside plant created and prepared by NetLink Trust.
1.3. “Request” shall mean the written request(s) submitted by you for NetLink Trust to provide the Plans to you.
1.4. “You” or “you” shall mean the person (whether an individual, partnership, company or any other legal entity) to whom NetLink Trust has provided the Plans pursuant to the Request. Words referring to the singular only shall also include the plural and vice versa where the context requires.
In consideration of NetLink Trust provision of the Plans to you, you agree to comply strictly with and be bound by the Terms and Conditions set out below.
The Plans shall only be used in connection with the purposes as indicated in your letter requesting for the Plans.
You shall not and shall further procure that none of your employees, contractors or agents duplicate or reproduce the Plans in any way, nor deliver the Plans to any third party except in connection with your own purpose as indicated in your request letter. NetLink Trust owns all the rights conferred under statute, common law and equity in and in relation to all intellectual property in the Plans provided to you and all rights shall remain vested in NetLink Trust notwithstanding such provision to you. You agree not to dispute such ownership of NetLink Trust in or over the Plans.
You shall not and shall further procure that none of your employees, contractors or agents bring the Plans or the information contained therein outside of Singapore.
You shall take all necessary measures and precautions to safeguard the security and privacy of the Plans and all the information represented therein.
In your use of the Plans, you shall comply with the list of “DOs and DON’Ts” imposed or as may be stipulated by NetLink Trust from time to time.
The locations of all the NetLink Trust plants captured on the Plans are indicative only. Further, the information provided is based on data available at the time of NetLink Trust receipt of the Request and is subjected to any changes which may take place subsequently after a lapse of time. Whilst we take reasonable endeavours to ensure that the information provided is updated and correct, NetLink Trust shall not be held responsible in any way for any inaccuracy or error detected in the Plans.
To the maximum extent permitted by applicable law, in no event will NetLink Trust be liable for any indirect, consequential, incidental, special or punitive damages whatsoever, arising out of the use or inability to use the Plans, including without limitation damages for loss of business, profits or business interruption, whether arising in contract, warranty, negligence, strict liability or other tort, breach of any statutory duty, principles of indemnity or contribution, even if such loss was reasonably foreseeable or NetLink Trust has been advised of the possibility of such damages. Notwithstanding the foregoing, NetLink
Trust aggregate liability arising from or relating to these Term and Conditions shall not exceed the amounts which you have paid to NetLink Trust for the provision of the Plans.
What is NCE? NCE stands for Notification for Commencement of Earthworks.
According to the Telecommunications Act, contractors who carry out earthworks must obtain information on the location of the telecommunication underground cables and the approval from the respective telecommunication system licensee prior to carrying out earthworks for the prevention of damage to telecommunication cables.
Who should submit NCE application? The NCE application must be submitted by the earthworks contractor who will be carrying out the actual earthworks. This is to ensure that actual party carrying out the earthworks is fully aware of the licensee’s earthwork requirements and is directly responsible for declarations, confirmations and information required in the NCE application.
What are the required documents when submitting the NCE application?
A NetLink Trust’s plant route plan on the proposed site with no more than 6 months validity period.
A sketch showing your proposed site plan together with the proposed trial holes and earthwork positions relative to NetLink Trust’s plant route plan-
The project work schedule.
The cable detection drawing from your Telecommunications Cable Detection Worker (TCDW)
What is the valid period for the NCE application? Each NCE application is valid for a period of 12 months.
Can NCE be extended after 12 months? Yes. The earthworks contractors can apply NCE extension where the earthworks are to be carried out and completed more than 12 months after the date of the NCE submission.
What need to be done before you apply for NCE extension
The earthworks contractor shall obtain a fresh set of NetLink Trust’s Plant Route Plan to confirm whether there have been any revisions or updates to the plan against the previous Plant Route Plan.
If there have been any revisions or updates to the Plant Route Plan, the earthworks contractor shall be required to repeat cable detection and re-submit a new NCE application.
If there have been no revisions or updates to the Plant Route Plan, the earthworks contractor may apply to extend the existing NCE application for a further period of 12 months; it shall be accompanied by the updated works schedule for the proposed earthworks. Where the request for extension is approved, the earthworks contractor shall carry out and complete the earthworks within the extended 12 months’ validity period.
When can earthworks contractor commences the actual earthworks? The earthworks contractor may commence the actual earthworks upon obtaining the NCE Permit Letter.
What are the associated charges for the NCE application? Each NCE application is chargeable at $327.00. All charges displayed are inclusive of GST.
What are the charges for NCE extension? Each NCE extension is chargeable at $65.40. All charges displayed are inclusive of GST.
What are the available payment modes? We accept payment by credit and debit card (Visa or Mastercard).
Can I cancel the NCE application after payment is completed? You can cancel the NCE application but payment will be non-refundable. Do ensure that the NCE application is required and correct before proceeding with payment.
Will I receive a payment e-invoice after my payment is successful? Yes. The payment e-invoice will be available for download under individual order page, after your NCE payment is successfully completed.
How do I sign up for an NCE account? You may sign up for an NCE account by clicking the “Sign Up” link at the Login Page. An email with the verification link will sent to you to complete your account verification.
Can I sign up for an NCE account without completing the account verification? Your NCE account will not be setup if you do not complete the email verification. The email verification step is required to ensure that you have registered a valid email address with us.
How do I change my password? After you have login into the portal, click on the "Settings" button. Then key in the current password and new password, click on the "Submit" button to complete the password change
I have forgotten my password, how do I reset it? Passwords can be reset by clicking “Forgot password?”. Simply key in your registered email address and click on “Submit”. An email with the Reset Password link will be sent to you.
I need help with my account or application. Who can I contact? Please contact us via our support hotline at +65 6692 6830 during office hours (Monday to Friday, 9am to 6pm) or drop us an email email@example.com and we will do our best to get in touch within 3 business days.